General Letter of Complaint

[Your address 1]
[Your address 2]
[Your address 3]
[Postcode]

[Other contact details you may wish to give, phone, e-mail etc]

[Date]

[Name of contact person, if available]
[Title, if available]
[[Business Name]
[Business address 1]
[Business address 2]
[Business address 3]
[Postcode]

Re: [Reference number, service etc]

Dear [Contact Person or Customer Service Manager],

On [date], I [saw/heard] a [plane] at [location and other details of the incident].

[state the problem as you understand it giving as much detail as possible].

To resolve the problem I would appreciate your [state the action you require e.g. promise to revoke/discontinue planning permission for the Skydiving Plane, tc].

I look forward to hearing from you and to a resolution of this problem. I will wait for [set a time limit] before seeking help from [a consumer group, solicitor etc (details of relevant authorities can be on the Links section.

Please contact me at the above address or by phone [give numbers].

Yours sincerely

[Sign]


[Print Your Name]

Enclosures: [state documents you have enclosed , if any]
Cc: [Include Name, Business etc. if you want to send a copy of this letter to someone]

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Copyright, 2003. Swindon Plane Campaign.